Whether you’re a travel agency, taxi booking company, or a hotel, you can provide the best holidaying experiences with by-the-minute updates and proactive informational messages. With Textlocal, you can stay connected with your customer on the go —be it for personalized promotions, travel bookings, ticket purchases, itinerary updates, or for real-time feedback. What’s more, you can also provide customers with automated on-demand information through two-way SMS. Be the organized travel buddy your customers want! 

Maximize customer enquiries and increase travel/hotel bookings with Textlocal SMS  

• Easily create effective SMS campaigns about your travel packages. Quickly personalize your bulk sends with Textlocal mail-merge feature, compose in 20+ Indian languages, schedule or stagger your sends, provide an opt-out path, and much more!
• Entice potential customers with attractive hotel brochures, destination pictures, rate cards, and car/bus model specifications. Send file attachments within Textlocal SMS at no additional cost!  
• Direct travelers to your website/app, send them payment reminders, remind them of abandoned bookings, and more by inserting web URLs as trackable shortlinks in your SMS communications.
• Send relevant promotions by collecting valuable customer information through Textlocal surveys and data collection forms.
• Generate enquiries from prospective customers by including your contact info – missed call numbers, dual VMNs, short codes, long codes, and keywords – in all offline promotions. Sit back and watch your opt-in database grow.

Delight customers with on-demand information and real-time updates on the go

• Whether you are a travel portal, airline or a tour operator, keep your customers in the loop through timely notifications using our SMS APIs. Textlocal intelligent SMS gateway and robust infrastructure ensure best-in-class deliverability with low latencies for all your texts.  
• Provide a short code, long code or missed call number for your customers to text in or call and get real-time updates on all your services. Integrate Textlocal with your booking software and provide instant updates. Say goodbye to disgruntled clients and put an end to endless phone queries.
• Send customers their bus tickets, hotel receipts, directions to tourist locations, and much more as SMS attachments with Textlocal. Save paper and the customer’s time.

Improve your services with timely feedback, easy franchisee management, and bespoke services

• Looking for more feedback or reviews? Just send Textlocal mobile-friendly survey forms via SMS to customers at the right time. Save money on telemarketers and let SMS be your customer touchpoint. SMS receives 5x higher responses vs emails!
• Manage multiple offices in different locations with multi-tiered accounts. Let them send their own SMS campaigns while you centrally manage purchases, credit allocation, restrict privileges based on user roles and monitor users’ activity with detailed audit trails. 
• If your demands go beyond our standard features, just ask us about our bespoke services. From advanced data management to setting up custom workflows, we take care of it all.